File a complaint
If you, or someone you know, has been affected by sexual violence, there are many options available. As you go through the next steps in your journey, our team will be there to support you every step of the way.
For you
If you have experienced sexual violence, you can navigate the steps to file a complaint through the Centre.
It is recommended that you meet with a support and service coordinator who can help you successfully complete the form and offer guidance with any questions you may have.
To learn more about the complaint process, you can refer to York's Policy on Sexual Violence.
For someone you know
While the Centre does not accept third party complaints, there are other ways to help someone you care about. Supporting someone who has experienced sexual violence requires a trauma-informed approach to ensure they have autonomy over their experience. Listening and creating a space where they feel safe to share is the foundation for their healing journey. Respect their decisions, choices and ensure they have control.
Meet them where they’re at. Active listening without judgment is key – let them open up at their own pace and prioritize their consent both in conversations and physical interactions. Be prepared to offer information about the support resources that are available, while also allowing them to decide when and how to use them.
Patience is vital, and healing takes time. It is important to maintain their privacy and never share their story without explicit permission.
Your role as a supporter is to provide a compassionate, empathetic and non-judgmental space that honours the survivor’s unique journey towards healing. York community members are encouraged to inform the survivor about the Centre and make sure that they know about the supports and resources available to them.
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